If an item is received in any other condition besides how it was sent out, including opened or tampered with, we reserve the right to deduct minimum of 50% or refuse the return completely. This item is in the category "Business & Industrial\Restaurant & Food Service\Commercial Kitchen Equipment\Cooking Equipment\Commercial Sandwich & Panini Grills". The seller is "tincanindustries" and is located in this country: US. This item can be shipped to United States.